Click here to download Follow Me leaflet [PDF 535Kb]
New Version with optional recorded announcement to callers
What a marvellous piece of kit. I am really pleased with it. The voice is so clear. The caller gets through in no time at all. The Burnside Follow Me is saving me at least £150 a month.David Jones—Vaughan’s Taxis
I purchased a Follow Me unit and have been over the moon with it for my taxi business. Wayne Morris - Skegness Travel
The Problem
All calls to your company come in on your landline. But you are frequently out of the office visiting customers or travelling. So you are dependant on your mobile phone whilst you are out. But you don't want to reveal its number to the public because you also use it for personal calls and text messages. You may also wish to give the impression that the office is always manned (even if it isn't).
So you've got a choice. You either connect an answer machine to your landline or use a voice mail service. Either method creates problems for you. You have to go back to your office to retrieve messages or even if you can pick up messages remotely most of your customers are now phoning your competitors because they can never get to speak to you.
So you decide to divert your landline calls to your mobile. The first problem is that you can only set up and change the divert using the telephone in your office. The second problem is that you can never remember the special set up codes. The third problem is that you have to pay a quarterly fee for the 'service' and worst of all you have to pay on average 16p a minute in the UK during peak hours for the forwarded call. If your company uses a non geographic number beginning with 08 you are probably paying more than 30p per minute to have your call diverted by the service provider.
On some landline networks diverted calls takes a long time go get through and some callers get so confused by the different ringing tones that they hang up thinking that they've got a wrong number.
The Solution
Here's how the Burnside Follow Me solves all of your problems.
- Using the keyboard on the office phone and the plain english menu on the Burnside FCT you enter the number you want your calls forwarded to. When you are out of the office you can send a text message from your mobile phone to your Burnside to change or cancel the number your are diverting to.
- To increase the chances of a real person anwering incoming calls you can have your office phone ring even when calls are being forwarded. This is really useful particularly if you forget that you have diverted calls from your office phone. Whoever picks up first takes the call.
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- Once you've set up the divert, calls will 'follow you' wherever you are. Callers get through to you quickly in about 5 rings and all the caller hears is a single ringing tone so no one hangs up.
- Your mobile phone number stays confidential.
- Now here's the really clever bit. If the SIM in your Follow Me is on the same network as your mobile phone and you choose to use one of the new group tariffs from the mobile operator then calls from your Follow Me to your mobile can be unlimited and not cost you a penny more than your monthly mobile rental. Or you choose a tariff that gives you more inclusive call minutes than you normally use. You can now call your office back at no incremental cost to you. So no more call divert service rentals or rip off charges from landline networks for diverted calls.
When ordering for use in the UK specify:
| Part No | Description |
|---|
| 328003 | T910 Fixed Cellular Terminal |
| 763001 | Follow Me Software |
